Return policy
Return product
If the product you are to return has been purchased via e-commerce, you have the right to send it back to us. When returning for regretting, you are the one stands for the shipping cost. Remember that you always bear the risk when transporting to BL Properties. The return must be sent directly to the factory and not via a representative, returns sent to a representative will not be picked up and will be returned to the sender. The Customer is responsible for the condition of the product from the time the Customer has received the product until the product is back at BL Properties. Proof of purchase and completed return form must be included in order for a return to be handled by BL Properties.
In the case of a Warranty or Complaint Case, we ask you to contact BL Properties and they will help you arrange transport for investigation.
Right of withdrawal in distance trading
In distance selling, you as a consumer always have 14 days to cancel your purchase in accordance with current consumer law legislation.
Right of withdrawal means that you as a consumer have the right to cancel your purchase by notifying us within 14 days of you or a person specified by you receiving the ordered product (the withdrawal period).
If you wish to cancel your purchase, you must send a clear message to BL Properties about this before the withdrawal period has expired. In such a message, you must state your name, address and other relevant information, e.g. order number, order date, e-mail address and which products you regret if the order contains several products. You can also choose to use the standard form for exercising the right of withdrawal that the Swedish Consumer Agency has produced, see here.
When purchasing via the Website, you have the right to open the packaging and examine the product to the extent required to assess whether you are satisfied with it. If and to the extent that the product is handled to a greater extent than is necessary to determine its properties or function, BL Properties has the right to make a depreciation deduction on the amount to be repaid. Impairment The size of the deduction corresponds to the depreciation of the product compared with the original value of the product.
Certain products are excluded from the right of withdrawal. In connection with ordering a product for which the right of withdrawal does not apply, you will receive clear information about this on the Website. Products that are exempt from the right of withdrawal are e.g. products that have been manufactured in accordance with the Customer's instructions or that have otherwise been given a clear personal touch.
When exercising the right of withdrawal, the product must be sent to the factory within 14 days from the date you notified BL Properties that you regret it. The product should be sent to ……………………………………. When the Customer regrets his purchase, the Customer pays the cost of return shipping. The return must be sent directly to this address and not via a representative, returns sent to a representative will not be picked up and will be returned to the sender.
The Customer is responsible for the condition of the product after the Customer has received the product and during return shipping. BL Properties therefore recommends that the product is sent in the original packaging well packaged in an outer packaging with a traceable shipment.
BL Properties will refund the amount as soon as possible, including a fee for payment methods and shipping costs. If the right of withdrawal relates to only part of an order, BL Properties does not refund the fee for payment methods and shipping costs. BL Properties has the right to make a depreciation deduction from the amount and make a deduction when purchasing return shipping as above. Refunds will be made no later than 14 days from the date BL Properties received your notification that you regret it.
BL Properties may, however, wait with the refund until BL Properties has received the product or the Customer has shown that the product has been returned. The refund is made via the payment alternative that the Customer chose when ordering, unless otherwise expressly agreed.
If the product you are to return has been purchased via e-commerce, you have the right to send it back to us. When returning for regretting, you are the one stands for the shipping cost. Remember that you always bear the risk when transporting to BL Properties. The return must be sent directly to the factory and not via a representative, returns sent to a representative will not be picked up and will be returned to the sender. The Customer is responsible for the condition of the product from the time the Customer has received the product until the product is back at BL Properties. Proof of purchase and completed return form must be included in order for a return to be handled by BL Properties.
In the case of a Warranty or Complaint Case, we ask you to contact BL Properties and they will help you arrange transport for investigation.
Right of withdrawal in distance trading
In distance selling, you as a consumer always have 14 days to cancel your purchase in accordance with current consumer law legislation.
Right of withdrawal means that you as a consumer have the right to cancel your purchase by notifying us within 14 days of you or a person specified by you receiving the ordered product (the withdrawal period).
If you wish to cancel your purchase, you must send a clear message to BL Properties about this before the withdrawal period has expired. In such a message, you must state your name, address and other relevant information, e.g. order number, order date, e-mail address and which products you regret if the order contains several products. You can also choose to use the standard form for exercising the right of withdrawal that the Swedish Consumer Agency has produced, see here.
When purchasing via the Website, you have the right to open the packaging and examine the product to the extent required to assess whether you are satisfied with it. If and to the extent that the product is handled to a greater extent than is necessary to determine its properties or function, BL Properties has the right to make a depreciation deduction on the amount to be repaid. Impairment The size of the deduction corresponds to the depreciation of the product compared with the original value of the product.
Certain products are excluded from the right of withdrawal. In connection with ordering a product for which the right of withdrawal does not apply, you will receive clear information about this on the Website. Products that are exempt from the right of withdrawal are e.g. products that have been manufactured in accordance with the Customer's instructions or that have otherwise been given a clear personal touch.
When exercising the right of withdrawal, the product must be sent to the factory within 14 days from the date you notified BL Properties that you regret it. The product should be sent to ……………………………………. When the Customer regrets his purchase, the Customer pays the cost of return shipping. The return must be sent directly to this address and not via a representative, returns sent to a representative will not be picked up and will be returned to the sender.
The Customer is responsible for the condition of the product after the Customer has received the product and during return shipping. BL Properties therefore recommends that the product is sent in the original packaging well packaged in an outer packaging with a traceable shipment.
BL Properties will refund the amount as soon as possible, including a fee for payment methods and shipping costs. If the right of withdrawal relates to only part of an order, BL Properties does not refund the fee for payment methods and shipping costs. BL Properties has the right to make a depreciation deduction from the amount and make a deduction when purchasing return shipping as above. Refunds will be made no later than 14 days from the date BL Properties received your notification that you regret it.
BL Properties may, however, wait with the refund until BL Properties has received the product or the Customer has shown that the product has been returned. The refund is made via the payment alternative that the Customer chose when ordering, unless otherwise expressly agreed.